6 huéspedes recientes opinan que este alojamiento estaba impecable.
Un 90 % de los huéspedes que se han hospedado aquí recientemente ha valorado la ubicación de este alojamiento con 5 estrellas.
Newly renovated with original design - this apartment features the best of all worlds. Perfect location, style and design along with all inconvenience. One bedroom, fully equipped, across from Arena and Gulliver entertainment complex.
Zona para trabajar con notebooks
Secador de pelo
Reglas de la casa
La hora de llegada es a partir de las 13:00
Salida antes de las 12:00
The place was very dirty (stained towels, food leftovers in the cups, greasy and sticky pans - we had to clean everything ourselves). Generally, not a comfortable stay. The place is managed by the agency so we didn't meet the owner and we hope the owner finds this comment as usef…
Respuesta de Arnold:
Thank you for your review. I would like to comment about Anna's complaint here as it's completely misrepresented and I believe her comment is actually in bad faith. The reality is that Anna moved in for a 4 night booking. On the 3rd day (i.e with over 50% of the term being already done) and all of a sudden started complaining that the apartment is dirty and demanded that she is due a full refund. When we offered to send a maid to the apartment, she declined. Again, my question is not whether our apartment can be dirty or not, but wouldn't a reasonable person call RIGHT AWAY at check in and complain about this, versus on the 3rd day of their stay, claiming that they are due a full refund. My feeling is that this is a tactic to demand either refunds or discounts, and the dirt was in fact produced from the tenants stay. As for management of the apartment - we are in fact owners and managers of all the apartments that we feature. Either way, we hope you have a better experience on your next stay and hope to see you in Kiev again.
agosto de 2018
We are a leading apartment rental agency specializing in short and long term rentals - staffed with a team of professionals based in Kiev and Odessa Ukraine. We own and manage 108 exclusive, high quality apartments located in Kiev and Odessa Ukraine. We also provide full range …
Idiomas: English, Русский, Українська
Índice de respuesta: 100%
Tiempo de respuesta: en menos de una hora
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