LO MEJOR DEL ALOJAMIENTO
Helena tiene la categoría de SuperhostLos Superhosts son anfitriones con experiencia y valoraciones excelentes que se esfuerzan para que la estancia de sus huéspedes sea siempre perfecta.
Aparcamiento gratuito en las instalacionesEste es uno de los pocos alojamientos de la zona que cuenta con este servicio.
This charming mini crib can accommodate 4, thrill 2 and definitely spoil 1.
With its gigantic bed, central location, great surroundings and refreshing vibe, it will give you a truly captivating Vienna experience.
Bikes also available!
Estacionamiento gratuito en las instalaciones
Secador de pelo
Reglas de la casa
No se admiten mascotas
No se admiten fiestas o eventos
Horario de llegada: de las 13:00 a las 00:00.
Salida antes de las 11:00
Estuvimos en Viena 3 noches, Helena nos recibió muy bien y nos sentimos muy cómodos en el departamento. La zona es muy buena y muy próxima al centro! Tuvimos un pequeño inconveniente con el garage, pero Helena lo supo resolver rápidamente. En resumen, tuvimos una estadia muy p…
If you want an awesome stay in Vienna, Helena's stylish home is the place to be! Helena and Pero are wonderful hosts, providing excellent hospitality for our first visit to Vienna. The location was nearby to the subway and central to seeing all the sights the city has to offer. W…
The apartment was no where close to the photos. It was a complete disappointment and will never come back here. We will request AirBnb to take this property off from the listing. It was dirty with stale smell and no hot water in the shower. We think the reviews are fake as we wer…
Respuesta de Helena:
Dear Kousick and Rita, I am so sorry you didn't enjoy your stay like all our other guests. I assure you none of our reviews are fake- it would be not only unethical but pointless. I always do everything within my possibilities to please my guests and to make their stay as comfy as possible- but if their expectations are unrealistic, it is simply beyond my power. I believe it would be fair to also mention that I responded to each of your messages within minutes and that I did offer to bring you the fan the next day I returned to the city. I was responsive and I kept the communication open for improvements. Additional cleaning is not included in this price (it is something I also pay for) and this is a service only hotels offer, as well as picking up your garbage every day that you requested of me. You never reported that there was no hot water and it was working normally today when you checked-out. What you did report was a leaking toilet which was not true. It is odd you don't find the pictures depicting the real situation, but you are literally the only guests who ever said that. Once again, I am very sorry you were not satisfied and it makes me feel terrible that our differences in expectations led to such an experience. I wish you all the best and I hope you will enjoy the rest of your trip!
agosto de 2018
Cute, unique and stylish place in an excellent location close to shops, food and transportation. Helena and Pero were great hosts and put a lot of thought into the place and their local recommendations. Also well-equipped with everything one would need. A great spot from which to…
Helena es un SuperAnfitriónLos SuperAnfitriones tienen experiencia y muy buenas puntuaciones, se esfuerzan por que sus huéspedes disfruten de estancias inolvidables.
Hi! I'm Helena and I like things funny and simple. Bye!
Idiomas: Deutsch, English
Índice de respuesta: 100%
Tiempo de respuesta: en menos de una hora
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