Pablo, our driver (who we paid separately), met us at the airport. He was friendly and helpful loading 9 of us and our luggage into his Suburban.
After driving into the gated community we knew we were in a special place. It was beautiful, even the view from the parking spot was spectacular. The same view greeted us as we walked into the home; through the living area and out onto the patio where the infinity pool was. The staff, Nancy (cook), Pablo and his wife Adie, who is Nancy's daughter, welcomed us and provided for our every need during our stay. Nancy prepared outstanding meals using fresh ingredients: fruit, veggies, fish, homemade tortillas, fresh squeezed juices,and desserts. We never ate out! Adie kept our rooms clean, orderly, and provided fresh linens as needed. Pablo was available to drive us places and suggested interesting excursions off the tourist list. He is also an excellent bartender making margaritas and pina coladas. The home is spacious, rooms are comfortable and beautifully decorated. Bedrooms and baths are also spacious, quiet and beautifully decorated with wonderful drench shower heads. The beach club is in a beautiful cove with lots of chaise lounges in the shade, great pool, and helpful staff. Several speak English which was helpful. Our family (6 adults, 3 children 13, 9, 5) loved every minute and hated to leave. We felt pampered, especially when Nancy suggested having a massage therapist come to give massages! It was a dream vacation and we hope to return. We arrived as strangers and left as friends. Nancy, Pablo and Adie are amazing and each day was an adventure to see how they would serve us. This home is a perfect place to relax and enjoy the beauty of Zihuatenejo/Ixtapa. The community feels very safe and secure but if you are looking for nightlife, restaurants, and activity you would have to drive to more public areas in town.