LO MEJOR DEL ALOJAMIENTO
Llegada autónomaRealiza la llegada fácilmente con la caja de seguridad para llaves.
Aire acondicionadoEste es uno de los pocos alojamientos de la zona que cuenta con este servicio.
This private studio is an ideal place to stay in downtown Kona. Features a king bed and 2 full futons. Includes a Kitchenette and large lanai. Use of a double kayak, snorkel gear and boogie boards included at no charge. Coin op laundry onsite.
Estacionamiento gratuito en las instalaciones
Televisión por cable
Lugares para dormir
1 cama king size, 2 sofás cama
Reglas de la casa
No se admiten mascotas
No se admiten fiestas o eventos
La hora de llegada es a partir de las 16:00
Salida antes de las 11:00
Llegada con acceso libre con candado
Communication was great with Christy- she responded to our concerns. With that said the location is great, but we felt less than at home during our stay. We worked together to decide a different cleaning crew was necessary to be sure it was kept how Christy wanted her place to …
If you don't want surprises and have a bad experience...DON'T STAY AT THIS PLACE. When arrived (after a 12 hr flight) the place was full of COCKROACHES (floor, ceilings, bathroom, kitchen cabinets, sliding door, courtains) had to go to Walmart (thankfully closed at 11pm) to buy …
Respuesta de Christy:
What this guest failed to mention was that he is upset because we were not willing to give him a full refund because he saw a couple of bugs. We explained to him that the home had just been exterminated as is done about every 60 days because insects are a chronic problem in Hawaii. Right after a pest treatment, there is an increase in sightings for a couple of days and then they are gone for a few weeks. The guest was able to check in at 4 pm but waited until 3 am to call us to complain. Unfortunately, he did see some bugs but stayed in the house anyway, and used all of the amenities. I am sorry that he had a bad experience but I suspect that he makes a habit of complaining in an attempt to get free lodging. Just a side note. When I stayed at the Four Seasons in Hawaii I saw some insects too. We do everything that we can to keep our property clean and inviting. Sometimes bugs fly in when the door is left open. There is not a hygiene problem in the house. The guest who stayed right before this guest said that it was the cleanest Airbnb that they had ever stayed at.
Febrero de 2018
Índice de respuesta: 100%
Tiempo de respuesta: en menos de una hora
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