Thanks for your review and candor. It is always appreciated. As you returned in response to our call (within minutes) regarding coats etc.left behind you saw we were responding and correcting the electrical issue that occurred that morning which you mentioned when you were checking out (faster than a conventional electric system that you may wait hours or longer for service). As for the “insects”, the unusual winter weather seems not to have killed off any flies, ladybugs etc. We have also noticed them and immediately cleaned and vacuumed so everything was spotless again. However, they do return occasionally when the sun hits the 2 back windows upstairs. A Pest Control is arriving to take care of them so they are gone!!! Again, thanks for staying and enjoying it here with your family.