Dear John, I'm so very sorry about the noise. As I mentioned in my listing description, my home was originally built as a single family home and the construction is not the best to say the least. We had out of town guests during your stay whose flight was delayed by several hours so they arrived very late. Even though we were engaging in normal activities like bringing in luggage, introducing and welcoming our guests to our home, getting them situated and something to eat, etc. the sounds transferred to the lower level. Fortunately this much activity is not a normal occurrence. My son resides upstairs and is very respectful and I am out of town most of the time. Because our home was originally designed as a single family residence, this is also the reason there is only one thermostat. I have placed an extra blanket and a space heater in the apartment for that reason. This information is also in the description and house manual. Also my son's telephone # is in the house manual, any guest is welcome to call him to adjust the temperature. He usually keeps it around 68. Finally, thank-you for letting me know about the bed slat. I will get it repaired as soon as possible. I hope you enjoyed your stay otherwise and my apologies for any inconvenience. We would love to host you again! Thanks again for the feedback!