LO MEJOR DEL ALOJAMIENTO
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Stylish Brand new Garden Cottage - open plan dining/living/kitchen. Bedroom with double size bed. Pool and garden share with main house.
Prime location in leafy Parks suburbs. Walking distance to supermarket, restaurants and cafes in Parktown North.
Estacionamiento gratuito en las instalaciones
Reglas de la casa
Aspectos que también debes tener en cuenta
Hay mascotas en la propiedad
The cottage is described as self contained. There was in fact: -No fridge -No gas canister was even fitted to the gas cooker. (only after asking was one put in on the second night). -We had to use the pool loungers seen in the photo outside, inside, as there was insufficie…
Respuesta de Hanne:
The cottage was never advertised as self contained and never advertised as a Bed & Breakfast either. It was listed as "Cottage" under private room. I acknowledge those things: no mat and gas canister not connected (sorry about that, once raised we provided immediately), no fridge (we accommodated, although it was also never listed in the ad for the "private room"). Not sure about the soup as there were 3 luxury containers of expensive soap, shampoo and body lotion (Charlotte Rhys) in the bathroom and Nivea hand soap separately. She demanded shampoo from our nanny, so she gave her mine! She demanded breakfast from us - why? Again, listed as "private room". We eventually gave her son breakfast, because she couldn't go to the shops. We connected her to wifi although also never advertised, and due to bad reception in the cottage we offered her to use our own private terrace - so we couldn't use it anymore! She repeatedly left the gate open after leaving which is a huge risk in this country, and we have a toddler and dogs running around on the property. She asked to stay longer but a) always only paid after the night and b) didn't communicate properly IF she would really stay the next night despite follow ups with her but still expecting us to clean up her mess. I asked her to tell me if she would stay on as I only had a cleaner in the morning - she confirmed at 11pm that night that she would stay and then complained that the cottage wasn't cleaned. We then still cleaned the place on a Sunday without a word of thank you. I paid my nanny a "compensation" bonus for the time Serena stayed with us. A really unpleasant guest to have around, which totally put us off Airbnb. We advertised at a higher rate, hoping that only decent people would book the place, but we were proven wrong.
Octubre de 2015
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