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Pool area and Gazebo with bathrooms, tables, chairs, loungersMaster Bedroom with AC and ceiling fan
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Serena Village Punta Cana - B9 (M) CATV,WIFI,PHONE

Perfil de usuario de Mike
Mike

Serena Village Punta Cana - B9 (M) CATV,WIFI,PHONE

4 huéspedes
2 dormitorios
2 camas
1 baño
4 huéspedes
2 dormitorios
2 camas
1 baño
Ascensor
Este es uno de los pocos alojamientos de la zona que cuenta con este servicio.

Dominicanada welcomes you to
this beautiful 2 bedroom, self-sufficient apartment, located in the Punta Cana area and offering all of the necessities needed to enjoy a warm tropical vacation. Offering 4 large outdoor swimming pools, children's wading areas and large dining gazebos, beautiful walkways and gardens and 24/7 security service. Enjoy the free daily shuttle service to the beautiful Bavaro beach at the famous jellyfish beach club or a trip to San Juan/Jumbo malls.

Servicios

Aire acondicionado
Televisión por cable
Secadora
Conexión Ethernet
Elementos básicos
Plancha

Lugares para dormir

Dormitorio 1
1 cama queen size
Dormitorio 2
1 sofá cama, 1 colchón inflable
Zonas comunes
1 sofá

Reglas de la casa

No se admiten mascotas
Prohibido fumar y organizar fiestas o eventos
La hora de llegada es de 14:00 a 17:00 y la salida debe efectuarse antes de las 11:00

Accesibilidad

Acceso a la entrada del alojamiento sin escalones
Entrada amplia en el acceso principal del alojamiento

Disponibilidad

11 evaluaciones

Veracidad
Comunicación
Limpieza
Ubicación
Llegada
Calidad
Perfil de usuario de Gary
Gary
mayo de 2017
I've traveled quite a lot worldwide through Airbnb, and have had many good hosts. Mike is easily the best ever. His quick responsiveness and helpfulness was second to none, it felt like I had a close friend nearby. The apartment is great, better than described or expected. …
Perfil de usuario de Mike
Respuesta de Mike:
Thanks for your review Gary. I am happy everything worked out well for your vacation and wish you all the best in your future travels. Hope to see you back soon. Cheers, Mike
mayo de 2017
Perfil de usuario de Leslie
Leslie
abril de 2017
Nice complex with pools and transportation to the beach.
Perfil de usuario de Mike
Respuesta de Mike:
You're welcome Leslie. We are glad that you enjoyed your stay. Mike and Rosanna
abril de 2017
Perfil de usuario de Dick And Kathy
Dick And Kathy
marzo de 2017
Serena Village is a great place for those who are looking for a self catering condo and to experience the local flavpr of the DR. Mike's condo was comfortable and well equiped. He made a genuine effort to make us welcome and comfortable. One of the outstanding features of the …
Perfil de usuario de Mike
Respuesta de Mike:
Thanks again Dick and Kathy. We enjoyed having you as guests and welcome you back at any time. Safe and Happy travels. Mike and Rosanna.
marzo de 2017
Perfil de usuario de Amie
Amie
diciembre de 2016
Mike was an excellent host. Beautiful apartment and amenities. A tranquil place for a quiet and relaxing get-away.
Perfil de usuario de Mike
Respuesta de Mike:
Thanks Amie, hope to see you back soon. Best wishes for the New Year.
diciembre de 2016
Perfil de usuario de Stefano
Stefano
febrero de 2016
Eventough the apartment is 15 minutes from the beach by car ....the apartment and the gated community are really nice ...but we were asked by owner $7.50 a day for TV and Internet and $175 deposit for electricity ....things that were listed on AirB&B as included amenities. He al…
Perfil de usuario de Mike
Respuesta de Mike:
Thank-you for your feedback Stefano. We really appreciate it. All feedback is good and naturally every person's experience will be different. I'm not sure what happened at your end with the electricity and wifi as all of our listings clearly state utilities are an added cost. The charges are not hidden nor are they in any fine print. I didn't receive any confirmed information from you to the contrary, only what you told me, but we waived the fee anyways as a good will gesture. The same for the electricity, we did ask for a deposit as the security deposit that Airbnb takes from you is for damage and loss but not for your use of utilities. Based on your "lack of funds" we waived the deposit and you agreed to pay the electricity upon departure, which turned out to be less than $20USD for 10 days stay. These are not commercial hotel rooms, they are private residences and utilities are always extra with any of our properties unless you have a written agreement otherwise and we can't do that unless you have a direct arrangement with us that does NOT involve AIRBNB. Despite that, we still picked up the tab for your electricity usage. We always offer transportation as an added service especially for those that wish to arrive safely with a person they have already made a connection with. Normally those people that speak the countries language as yourself, find their own way without difficulty and sometimes for a lower price, particularly as taxis are on standby and work for a company that is paying them to wait. (I have also been told people pay much more than $35 with a taxi so I guess it was your good negotiating skills that got you a good rate). Unfortunately, this is not the case for us and we often wait for up to 2 hours for people when the airport is busy. This is all part of our service to customers who are usually quite happy to have someone they can trust meet them there. We have not had anyone tell us that the cost is too high and most book a return trip with us as well. Anyone in need will always be welcomed with a discount when possible or another option they can use. More free shuttles would be great but as you know nothing is really free so in order to keep prices reasonable for everyone I don't foresee any major changes in shuttle services in the near future. This in fact is a huge expense that owners of the apartments pay as a benefit to assist travelers more so than the owners. Most owners have their own transportation. Then again public transportation here is so cheap it's almost free and available right outside the main gate! Thanks, once again for your feedback and we will definitely look at improving anything we have control over. We look forward to your next booking and wish you well. Cheers, Mike
febrero de 2016
Perfil de usuario de Gerry
Gerry
febrero de 2016
What a great host Mike is. He waited a 2 extra hours to pick me up because the flight was late and so many planes arrived at the same time it took 1 1/2 hrs. to clear customs. He kept in contact all during the stay by email to be sure I had everything that was needed and was v…
Perfil de usuario de Jacek
Jacek
marzo de 2018
The apartment was located in Serena Village with good security and well maintained gardens and layout. We were a few minutes walk to a local store which delivered the large bottles of water and further on to some fresh fruit stalls. The free shuttle bus service was vital to get t…
Perfil de usuario de Mike
Respuesta de Mike:
Thank-you for your comments and feedback. Greatly appreciated and we look forward to your return. Safe and Happy travels. Cheers, Mike
marzo de 2018

Hospedado por Mike

Punta Cana, República DominicanaSe registró en Abril de 2015
Perfil de usuario de Mike
61 evaluaciones
Verificado
We are here to help make your stay in Serena Village enjoyable and relaxing. Our goal is to take away the stress from your vacation by providing services that will make your stay more enjoyable. Whether it's preparing your meals or whipping up an exotic drink or two to arrangin…
Idiomas: English, Español
Índice de respuesta: 100%
Tiempo de respuesta: en menos de una hora
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