This was my first ever Airbnb experience. I didn't even know Airbnb existed until a friend suggested it. I wasn't sure what to expect. But the stay at Nancy far exceeded our expectations. She is extremely generous with everything and the place is very clean. We had our own bathroom and she provided us with water, juice, coffee, beer (even though we don't drink), fruits etc. We felt as if we were visiting family. She greeted us as a family when we met her. Neither of us speaks Spanish and she was kind enough to take us to the ADO bus station (walking distance from her house), help us buy tickets to Tulum and Playa del Carmen. She regularly checked up on us to see if we needed anything and if we were alright. These are just some of the highlights of her generosity. I could write an entire essay on my stay at Nancy's.
Overall, I feel Nancy has set an extremely high bar for other Airbnb hosts in terms of hosting and generosity. If I manage to return to Cancun, I will definitely check her availability first.