I have never had such a guest before. What he says is not true. The guest came angry, did not wait to take him to the bungalow. He showed a picture of one of the bungalows and began to complain that he wanted exactly that on the picture. He tried to hit my colleague. Then I made a decision not to install it. He was extremely aggressive, shouting and killing me. We do not want such guests in our accommodation.I'm sorry for his emotional state, but here guests can not afford to behave roughly with the staff.
We had to call the police. it's madness how can there be such guests? Our colleague took him to a nearby hotel. Then he came back and tried to ask me for money. This man, if there are problems, we are not obliged to tolerate his aggressive behavior !!!!!!!!!