Thank you for your stay at our villa, we are very happy you had a wonderful stay.
Next to the house is a laundry service (good and fast ) that all previous guests happily used, therefore we don’t list a washing machine under our amenities on Airbnb.
Our maid comes 3 mornings per week, as most guests prefer their privacy. If you like more cleaning, it was possible on request, as we mention on our listing. We are sorry this was unclear to you and we will make sure this is explained more explicitly.
We’ll also look into the dining supplies. The house is equipped for 6 people with all commodities (dining plates, coffee cups, glasses ) and the bathroom holds 8 large towels, 2 pool towels, facial towels and kids towels. The towels are replaced several times per week when needed, but we only replace towels that are put in the washing bin. This is to reduce our footprint on the environment. Since the house is rented out for a maximum of four people, we thought it would be enough, but we will re-evaluate the inventory.
I hope this clears up any misconceptions for future guest, thank you for bringing this to our attention.
Warm regards, Natalie