Dear Mr. Stephan,
You arrived on a Sunday at 12.30 hours and it is impossible that there have been major works in the urbanization, It is not only naptime, but the holidays are not working and less in construction. The complex has two swimming pools for adults and one for children, surrounded by a beautiful garden and a large solarium with bathing facilities and showers for the exclusive use of owners and their guests, I remind you that you said you would not use the pools. And the distance from north to south you knew, because it was not the first time he had been on the island. So all of this is an excuse yours to that others help rectify your location error, as you acknowledge that wrong choosing the north holiday, and activities that your child wanted to perform were located in the south. So I beg assume its responsabiliodad as others have taken yours and although human mistake is precisely from our mistakes that we learn and on your next vacation take your time and choose better, and ask the owners any doubts you have, that we will respond honestly.