I am sorry you feel this way Rachel. I trust my excellent reviews form other guests as a guidance to that my services are top notch.
Due to a faulty remote control the apple-tv was replaced with a chromecast, they basically perform the same way. When i told you that the apple-tv was out of service i did not get any feedback from you indicating that this was a loss or would some how become a "showstopper" (pun intended) for your stay.
I told you guys, as i do all my guests, if there is anything, anything at all, please give me a call and i will do my best to fix or provide. This means i am here to help you making the best of your stay, for that to work you have to give me feedback during your stay not after.
This summer has been non stop rain in Bergen, the leak (tiny amounts of rainwater that gathers on top of a cupboard when it rains a lot) does not affects my guests in any way. I became aware of the leak a week before your stay (it is brand new!!) and i needed dry weather to be able to localize it. Due to the weather situation (rain) the minor 10 minutes repair was impossible to pull off before or during your stay.
The shower is not practically unusable as you claim it to be. It is actually in full working condition and very usable indeed. I can´t seem to figure out what the issue may be. It has running water, warm and cold from a shower head that can be hand held or wall mounted, well within the benchmark of the universal standard.
Since the shower is in a boat it is obviously not as spacious as your average hotel room. That is why some of my guests prefer to use the shower at the marina that is situated 50 meters and about half a minutes walk from the boat. Not a 5 minutes walk from the boat as you claim in your review.
Bergen is widespread and has a small core, referred to as down town. Walking distance from the marina to where "down town" starts is about 1,3km or 15 minutes. I have never claimed that the marina was located 10-15 minutes from Bryggen.
The captain is 6"3 or 192cm and do recommend the boat to anyone tall. Compared to any other yacht in the same size it is considered as very spacious.