LO MEJOR DEL ALOJAMIENTO
DesayunoEste es uno de los pocos alojamientos de la zona que cuenta con este servicio.
Fantástico proceso de llegadaEl 100 % de los últimos huéspedes de este alojamiento han valorado con 5 estrellas el proceso de llegada.
Impecable12 huéspedes recientes opinan que este alojamiento estaba impecable.
Loads of character, large attractive rooms, high ceilings and a great kitchen/diner. A newly installed bathroom with freestanding bath. Sky TV, DVD & Fibre Optic Broadband. 5 mins walk from sea, rail, stores & Marine Point Attractions.
Estacionamiento gratuito en las instalaciones
Televisión por cable
Secador de pelo
Reglas de la casa
La hora de llegada es a partir de las 14:00
Salida antes de las 12:00
Llegada con acceso libre con candado
Entrada amplia en el acceso principal del alojamiento
Acceso a la habitación sin escalones
This is our second extended stay at Neil's beautiful ground floor flat. We truly can't say anything more that hasn't been said in other reviews. The flat is immaculate and there is always provisons to welcome you. The communication between Neil and Alex is always open. Shoul…
Neil was very enthusiastic about making sure our arrival and stay were enjoyable and worry free. The apartment is located a short walk from the waterfront, groceries several pubs & restaurants. A local train station is even closer. The house is on a quiet street and relaxin…
I booked and paid to stay for five nights. Neil was an extremely welcoming host and very responsive to communications. Some additional little touches made me feel very welcome. The apartment is spacious with a nicely decorated bathroom and large eating area. Overall it is a clean…
Respuesta de Neil:
In response to Steve's review, we are obviously disappointed at his comments and given that his is the first review of this nature in the year since we've started our business, we take this very seriously. I have known the upstairs neighbours for over 10 years and until now there has not been a problem with noise. They are aware that we let the property to Airbnb guests and have always been very considerate in respect of our needs as I ask our guests to be of theirs. However I am in contact with them to see if there was a problem on that particular night. In respect of the beds, we will certainly ask our guests over the next couple of weeks for their feedback and act accordingly if we receive similar comments but we have only had positive reviews about how comfortable they are up till now. The shower head does sit slightly away from the wall but it is stable and because there hasn't been any feedback to the contrary we've not felt it necessary to change it. However maybe from an aesthetic point of view we will look to do this. We are always grateful for feedback, but unfortunately Steve didn't inform us of any problems until after the duration of his 5 day booking, therefore giving us no opportunity to discuss or address his grievances during his stay. We state in our Welcome card that if there are any issues at all, guests only have to contact us and we'd be happy to assist. He didn't ask for any money back, but had he contacted us during his stay and given us the opportunity to remedy the situation and still been dissatisfied, then we would have been only too happy to offer a refund. We had no issues with Steve during the booking arrangements and during his stay and we were very happy to host him. We thank him for his comments about our responsiveness to communications and we will certainly take his feedback on board and act on this where necessary. We are obviously disappointed by this extraordinary review which contradicts all others but we are also very happy to listen to our guests. We really pride ourselves on providing quality accommodation and a lovely experience for our guests and we'll always endeavour to go the extra mile to achieve that. We continue to have a wonderful experience ourselves with Airbnb and look forward to more happy hosting. Neil
Mayo de 2016
Neil es un SuperAnfitriónLos SuperAnfitriones tienen experiencia y muy buenas puntuaciones, se esfuerzan por que sus huéspedes disfruten de estancias inolvidables.
I’m a singer/song-writer and a member of Liverpool band The Christians. I work around the UK and Europe and write for TV and ads. I have a passion for city life, music, media, cinema and books and consider myself very easy going and approachable. The main objective is that I prov…
Índice de respuesta: 100%
Tiempo de respuesta: en menos de una hora
Descubre otras opciones en Wallasey y sus alrededores
Más alojamientos en Wallasey: