Hello Maxim i'm Yannis the onwer of the house. We are totally surprised and shocked from your review because till today ( we are renting the house since 3 years) we never received bad review and all the reviews in this website and in other websites where the villa is promoted are really good and everybody can read it
Bytheway i would like to answer you below about it
Our villas are holiday residences which are located 20 km to the west of the town of Chania in an area with a magnificent view of the mountains as well as of the sea. Their construction was completed five years ago.
Away from the town’s noise, our guests can enjoy their vacation in privacy, tranquility and serenity, which most of them seek, with the exception of very few guests who may have never had a chance to live near nature before.
We provide all the necessary means for a pleasant and comfortable stay. Our villas are fully furnished and equipped with all the electric appliances that are needed in any household. We offer our guests two sets of sheets and towels and even extra ones if there is such a request. The villas are being cleaned once a week by a specialized cleaning crew, unless a guest asks for service on another time basis.
The owner is a construction developer with a specialized maintenance crew who perform all necessary repairs every year after the season ends. They also repair any damages that may occur during the season by the guests in the most discreet way so they won’t disturb the rest of the guests.
After the negative criticism by a family staying in one of the villas, we would like to point out, although it is self evident, that we offer everything that is essential for the pleasant stay of our guests.
The only exception to the above, is a problem which occurred in July concerning the water supply mechanism of the swimming pool. In order to repair the problem the pool needed to be out of use for at least 20 days. But since we were in the middle of the high season, we decided, having the best interest of our guests in mind, to keep the pool in use for the rest of the season and repair it afterwards. For this to happen, the guests needed to use a hose in order to maintain the right water level in the pool.
We would like to point out that there was no other complaint ever since by any of the following guests. As a matter of fact everyone enjoyed their vacation and thanked the owner for his hospitality and the offer of cretan organic products. They were not the least disturbed by the sheeps’s bleating or the ducks’s quacking from the neighboor’s field, but instead they were excited living so ”into” the nature. They also enjoyed the pool, from where the view is amazing and the water didn’t seem so cold since the average temperature during the tourist season is 38˚C.
But for someone to appreciate the beauty of the greek and especially the cretan nature, it’s serenity and it’s astonishing scenery, one must be a naturalist or at least understand that there is a difference between booking a country villa and a hotel room in the city.