LO MEJOR DEL ALOJAMIENTO
Fantástico proceso de llegadaEl 100 % de los últimos huéspedes de este alojamiento han valorado con 5 estrellas el proceso de llegada.
Our charming traditional casale totally renovated offers four bedrooms, three living rooms with fireplace and a huge dining room perfect for groups of 8 adults. Unique panorama from every window:from the sea to the mountain and relax guaranteed
Estacionamiento gratuito en las instalaciones
Zona para trabajar con notebooks
Lugares para dormir
1 cama matrimonial
1 cama matrimonial
1 cama matrimonial
2 camas individuales
Reglas de la casa
No se admiten mascotas
No se admiten fiestas o eventos
Horario de llegada: de las 15:00 a las 19:00.
Salida antes de las 10:00
Carlo's place was amazing. We expected to have a wonderful experience and we were not disappointed. The indoor and outdoor spaces were plentiful and spacious. The views in every direction were gorgeous. We could even see the Mediterranean in the distance. After spending a few day…
The house is located on a hill top overlooking magnificent Tuscan landscape. Inside, it’s spacious and full of pretty decor, as well as offers all amenities one may need. Kitchen is big and well equipped. Bedrooms are nice with comfortable beds. The only thing we struggled was a …
Un petit coin de paradis au coeur de la Toscane ... Nous avons passé, entre amis, un merveilleux séjour chez Carlo ! La maison est à la hauteur de l'écrin de verdure dans lequel elle est nichée. Spacieuse, authentique et parfaitement équipée. Et que dire de l'espace piscine, subl…
Simply awesome is how I would describe my experience at Montarlese. Carlo was very helpful in providing us all the necessary information beforehand and answered all our queries to our satisfaction. The last 10 minutes or so of the drive are a little bumpy but the views during …
Die letzten 5 Km (hauptsächlich Staubstrasse) sind ziemlich bumpy: lange Federwege/4x4 empfehlenswert! Dann die Ankunft. Ein wenig enttäuschend, aber warum? Es sind Details. Z.B. könnte es vor dem Haus sauberer sein, der Garten scheint nicht ganz fertig gestaltet zu sein, die …
Respuesta de Carlo:
I thank Andrè for taking the time for the feedback. I will try to take the most out of it in order to improve the experience for other guests but I am somewhat puzzled by the nitpicking attitude of the suggestions and feel the need to clarify a few points: •Wifi access: the 24 digits initial password is a factory setup of the wifi router. It never occurred to me that the seconds needed to type the extra digits were a serious nuisance to guests. We will reduce the digits or buy a new router! •Swimming pool with no shade: near the swimming pool there are two shaded areas. One cute gazebo with a table for at least 8 people, the other one - 6 meters long and 2,8 meters wide offers shade to 6 sunbeds and is few meters away from the pool. We clean the swimming pool twice a day and we control water quality 3 times a day, the swimming pool is 100% compliant to regulations for public swimming pools. Hygiene and health safety of our guests is critical to us, so at night the swimming pool is closed because we cannot guarantee the same standards (just as it happens in many hotels). In a private villa obviously the guest can do whatever he likes but I am sure he will not get the same type of water quality. •Overall cleaning: the group arrived before check-in time when the staff was completing the cleaning of the casale after the previous group had left and so they complained about the not pristine conditions. We have two people cleaning, however not every guest leaves the casale in good conditions and to clean a large kitchen with all appliances and stoves, 4 bathrooms, the 350 sqm house and two terraces takes time. In order to avoid unfortunate situations we have moved check-in time to 4 pm and we ask for a mandatory cleaning during the week •Noise from the next farm: our farm is large enough (37 hectares) to ensure privacy but obviously we cannot avoid the use of tractors by our neighbour farmers or to hear the herd of sheeps grazing on the pasture. •Fridge with no ice: we have an American sized fridge and the ice machine is perfectly functioning, you just need to open the fridge door and grab the ice cubes. •Cutlery: we offer a standard set of knives, spoon and everything else. It seems that the blade of some knives bend if you cut hard things: I guess we did not buy swiss inox knives! We will look for them! •Toaster is perfectly functioning but old. We have bought a new one •Unfinished garden: we just finish renovating the swimming pool and the lawn close to it was not ready yet. We are talking of a strip of about 30 square meters out of a very large property. Other guests found the trees and plants in the garden extremely nice. •Friendly feeling. We offer to all our guests home grown fresh produce and sweet figs from out trees just to make feel them at home! Any day a gardener is available and takes care of the rubbish. Personally before the arrival I send a rich list of info and I am always available by phone or mail for any requests, on top of that it is totally clear that the guest is renting a whole casale with privacy and not just sharing a room in an apartment with the owner. •A basic supply for a plate of pasta is always available: we offer a complementary bottle of our wine and on request we can buy some food, but they did not ask for this service. •Plastic table cloth: it seems that this was a major offense to the aesthetic taste of the guest. We put a plastic transparent cover to our 5 meters chestnut wood table to prevent further damage (previous guests had babies drawing on it or putting hot stoves on it) and the guest removed it and grossly discarded it. •Need of a 4X4 car. The last 5 kms of road are partly white but is does not mean that it is a safari. Myself, my employees and many other guests drive a normal car, as little as a Fiat Panda and we never experience problems with that.
agosto de 2016
Idiomas: English, Español, Italiano, Português
Índice de respuesta: 100%
Tiempo de respuesta: en menos de una hora
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