Thank you very much for you feedback, but an explanation it is important. One guest when book the location for the holiday have to read the location, in the description is written everything that there is the steps and it is important have a car. For the ants in the summer time with hot temperature it is normal that come a little ants... I ask you during the stay if everything it is ok and you let me know YES, if you a have a prblem you could send only a message and we help you. Finally, the hot tub the day of the check-init was clean and we also checked the quality of the water and everything was ok... Fortunately we have a lot of guests that love our place!!