We were a family of five (3 small children), and this apartment was perfect for us. Gerald was available as soon as we arrived, and he showed us everything. There was a large garage for us to park our car. We were provided a bus pass (which we did not need), a pass for the local pool (which the kids loved), some extra maps and brochures, a high chair and a baby cot for our 1 year-old, which was very much appreciated. The apartment is in a great location. It is literally across the street from the escalator that takes you down to Ortisei city center, as well as the moving walkway to the Seceda cable car. Our apartment walked out to a nice patio with a great view of Ortisei. The apartment seems very new. Everything was clean and the beds were comfortable. It was a perfect base for us to explore the amazing Dolomites. Gerald was so nice and helpful, and I highly recommend Villa Hubertus!