Thanks for the feedback Ying, but we are somewhat mystified that even though we publish photographs that clearly show the 1920 cast iron claw foot tub with shower curtain surround and the large open space on the ground floor for bicycle parking, you seemed taken aback when you discovered there is, in fact, a 1920 cast iron claw foot tub with shower curtain surround and a large open space on the ground floor with bicycle racks. We don't know why that would be intimidating but we did notice that your relatives propped chairs up against the inside of all of the ground floor doors for some reason. We do hope you and your family enjoyed the rest of your visit to Canada nonetheless.
And for the benefit of others reading your review we want to assure them that all bed clothes, linens and towels are laundered prior to EVERY reservation. We don't use detergents or dryer sheets that have any kind of scent or perfumed additives though, in order to avoid any allergy or sensitivity issues guests may have, and perhaps you're not accustomed to clean laundry that has no scent.