LO MEJOR DEL ALOJAMIENTO
Coco tiene la categoría de SuperhostLos Superhosts son anfitriones con experiencia y valoraciones excelentes que se esfuerzan para que la estancia de sus huéspedes sea siempre perfecta.
Zermatt, beautiful Ski in Ski out apartment with matterhorn view.
5 Minutes walk to the famous Matterhorn Express lift station and also directly opposite bus line for Sunnega and Gornergrat ski areas.
Reglas de la casa
No se admiten mascotas
La hora de llegada es a partir de las 16:00
Salida antes de las 10:00
Lovely, bright and spacious apartment with nice view of the Matterhorn from the dining area. Check in was very straightforward and simple, as was checkout. The kitchen was well equipped and beds were comfortable and also nice. We were very close to hiking and the end of town clo…
Distance to the ski lift is longer than advertised. Walkable with snowboard boots but not with ski boots and skis. Took us 40 min with the bus to get back home from the ski lift as the busses in Zermatt go one way only, you have to go all the way down to the city and then back up…
Respuesta de Coco:
Thank you for your review, we hope you enjoyed your stay. With regards to the internet, we do apologise for the inconvenience here, this was obviously a one of problem that Tom, my chalet manager, addressed a quickly as possible. The chalet is based directly behind a bus stop, however yes the buses run on a circular route although the whole route should take no longer than 20 minutes to do a full loop. New year is a busy time and as current snow conditions mean it isn't possible to ski in and out of the chalet, the busses are busy. Upon your feedback we have now included a hairdryer in the chalet. Tom would of been happy to provide you with one straight away if he was aware. Again I am sorry you feel the service was not as expected, we take pride in the service we provide and we are grateful for any feedback in order for us to improve out chalet. Thanks again.
enero de 2017
Coco es un SuperAnfitriónLos SuperAnfitriones tienen experiencia y muy buenas puntuaciones, se esfuerzan por que sus huéspedes disfruten de estancias inolvidables.
Índice de respuesta: 100%
Tiempo de respuesta: en menos de una hora
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