LO MEJOR DEL ALOJAMIENTO
Fantástico proceso de llegadaEl 100 % de los últimos huéspedes de este alojamiento han valorado con 5 estrellas el proceso de llegada.
I'm renting our self contained studio apartment in West Norwood, with fully functional kitchen and separate shower room/WC.
It comes with a futon, ample storage space and leads on to the shared southern facing family garden.
Secador de pelo
Ganchos para ropa
Reglas de la casa
No se admiten mascotas
No se admiten fiestas o eventos
La hora de llegada es a partir de las 18:00
Salida antes de las 12:00
I spent four months in Joan's studio (Nov.-Mar). She was flexible with my check in and check out times and was available throughout to receptive in dealing with most issues I brought to her attention. The studio itself is spacious, equipped with simple but fully functional appli…
Respuesta de Joan:
Chinye, Sorry to hear that your Airbnb experience in my home was tarnished. However, I’m curious to know…why did you extend your stay by a further 2 months in my home if this was the case? You made it quite clear when you aggressively and loudly knocked on the door on December 5th and complained that you needed quietness after 10pm. You did not show any sensitivity or respect for the neighbours nor anyone else in the home. You were the quest of course and I apologised to you and made every effort to meet your needs. There is no mention in your review that I was more than happy for you to cancel your booking if you felt uncomfortable. Yet you stayed 4 months I accept that the house is Victorian and the rooms above the apartment is not sound proof but partly carpeted, therefore, you will hear movements from above. My husband and I are the only 2 persons in the house apart from you as the quest. In fact by 9pm my husband goes to bed. I often go to be later and make every effort to keep quiet. However, during the Christmas and New Year period, our family came to visit, with a 7 year old and a 1year old baby it was not as quite as usual but by 9pm the children were in bed. We didn’t have parties, we watch TV with subtitles and the family retired into their room by 10pm. Admittedly, there have been two occasions when I was up later than 10pm using my desk top PC and the chair caused the wooden floor to creek. You texted me about movement and I addressed that immediately. I have had quest in my home for many years and Airbnb hosting since 2013, many guest some long term, some short term and returnees, never have I had any complained .The level of movement has always been the same so I was not aware of any noise issue. If I recall the day you checked in you mentioned to me that you left your previous accommodation because the place wasn’t quiet enough for you, your words were “some people don’t know what being quiet meant” I’m a mature woman with good understanding skills; I did not demonstrate any sensitivity or lack of respect towards you. I understood your situation that you have sleeping issues and I made every effort to accommodate your needs and seldom use my living room at times. I avoided raising this in my review because I did not want to ruin your chances of getting Airbnb accommodation in the future but I found you very unapproachable even when I tried to be light hearted with you. Regarding cleanliness. The apartment was cleaned thoroughly before you moved in. Saying that you had to mop and Hoover the apartment when you checked in is very untrue. In fact it was a WEEK later after you moved in that you asked me for the use of the Hoover, mop and bucket. At the very least you could be truthful about that. I understood that you felt the need to clean the crockery before using them, but they were not dirty as they washed in the dishwasher before you arrived. I take great pride in keeping my place clean especially to paying guest I’m confident other reviews speaks for themselves. Wish you all the very best.
marzo de 2018
It is a lovely place that has pretty much everything you need for a longer stay, incl. fridge/stove/washing machine and small appliances. Comfy sofa-bed. Fast Wi-Fi. Clean and has added benefit of a nice garden. It has served us well while we were in-between places, and Jacquie (…
Hi I’m Joan, I’m a married mother of four grown up children. My husband and I have hosted international students and guests for many years but are new to Airbnb. We have a modern, spacious, self contained studio apartment with a shower room/toilet, a small cooker, microwave, oven…
Comunícate siempre a través de AirbnbPara que tus pagos estén protegidos, nunca transfieras dinero ni te comuniques desde afuera de la página o la aplicación de Airbnb.
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