This was the best lodging experience I've had. Several of my friends and I were traveling from the US, and I was looking for a place to accommodate all 20 of us. Khun Gift was so, so wonderful with arranging the booking so that we could all be together. This was just the first sign of the excellent service we were to receive. Upon arrival, I communicated with Khun Gift to arrange for a van to pick us up, which was incredibly helpful since we arrived in the evening. Once we arrived, everyone was pleased with the cleanliness of the rooms and how it felt like a little home away from home. We were all even more impressed with Khun Gift, Khun Jake, and their family, who provided the most superb service I have experienced. As an academic, I travel a lot for both work and fun, and I must say that what makes Wonderful Pool House standout is the kindness of the people there. They went above and beyond what was required on a near daily basis (we stayed for 4 days). They helped with providing transport for our other friends to return to their lodging; they fed us a delicious breakfast; they bought ice packs for one of the kids in our group who spiked a very high fever and ended up having the flu; they woke up at 3am to say good bye to a group of us at the airport; they provided flowers and spruced up the room that me and my husband roomed in (we had just gotten married); and they just treated us like family. Since I am originally from Thailand and spoke to them in Thai, I had friends confess that they thought Khun Gift and her family/staff were my actual family given their interactions with us and their total generosity and kindness. If I am back in Phuket, I will definitely stay here again. Thank you so much to Khun Gift and everyone at the Wonderful Pool House. This was truly a memorable holiday for us all, and we have you to thank for that. If you want to experience the real, sweet, kind, and generous ways of the Thai people and culture, I highly, highly recommend you stay at the Wonderful Pool House. You will not be disappointed!