Thanks for your feedback.
Note that the fridge and the a/c unit have since been repaired. Many thanks for alerting us to these 2 issues.
Regarding the insects. Koh Samui is a tropical island and despite having pest control on a monthly basis it is impossible to keep all bugs out of the house, particularly when guests leave doors and windows open.
Regarding location. we are very transparent in our listing description regarding the specific location of the villa and there is also a map on the listing. We also state the the location is very private. You may have preferred to have been located closer to Fishermans Village however this it is not our fault if you have not read this information at the time of the booking.
Regarding the housekeepers. We are unsure why their presence was 'unexpected' to you as we clearly state in the listing description that staff live onsite. Perhaps you may have overlooked this information when you made the booking.
Once again, thank for your feedback on the A/C and fridge.