Let’s address these points one at a time.
1) The issue with insufficient linens was that Justin slept on top of the bedsheets without realized that they were there. He complained that the comforter was “scratchy”, and that without a sheet, he had trouble sleeping. Well, we aren’t going to downgrade the quality of our silk comforters for him alone, and once we pointed out that he had slept on top of the sheets without using them, there were no more complaints. Otherwise we suggest if his skin is that sensitive, that he wears pajamas.
2)The bathtub drained properly when Justin arrived, and then it seems it didn’t work when he was here. I investigated and found the chain had come off, and it was easily fixed, but it was suspicious that it worked before he came, and stopped working while he was here; it feels like the switch might have been abused in some manner.
3)We use Wi-Fi every day in the house, and it seems to reach wherever we need it. On occasion, I’d had to go and fix computers and such, but the problem has always been with the user, not with our Wi-Fi connection.
4)I’m not sure what Justin means by only network channels and not cable, the network channels (25 of them) come over the cable. Perhaps he meant HBO, which we do not have, but also we don’t claim to have it.
5)Justin states that the subway in a 12 min walk. I walk it every day to work, and I find it is an 8 min walk, which is what is clearly stated in our listing. The cross-town bus is frequency, but also takes about 8 mins so it’s 50-50 which is faster. Our home is advertised as being “away from the chaos”, and this does mean it is slightly further away from transit, though by no means is the distance unreasonable for a reasonably fit adult.
6)As far as avoiding “questionable residents” in the area, I can only think that Justin is referring to the large Hispanic population that lives in East Harlem, and many of whom have lives here for 20+ years, and would be offended to be accused of being “questionable”. I suspect Justin is not used to being in an area where the predominant skin color is not white. NYC is a very cosmopolitan city, with people and races from all over the world, and this can sometimes be very disconcerting for people from a mono-cultural background.
7)We do have to admit that there was a problem with water leaking down from upstairs, where another group didn’t tuck in the shower curtain liner. However, the water didn’t leak into the 1st floor until after our normal checkout time of 11am, and the only reason he saw it was because he requested a late checkout of 5pm, which we provided. It seems no good deed goes unpunished.