Dear future guest, we can assure you that all requests and complain are heard.
There is a phone at the house and WiFi and our office is not far to walk or drive to. There is a enclosed shed for the garbage outside the property for your trash and for you to use. all large doors have a working lock plus bars on the bottom for extra security, we will replace those bars first thing when we get the floor locks we ordered from the States. We get more mosquitoes during raining season. Guests will receive a note book with all staff working hours and never shows up unannounced. We never made arrangements for Dlicia to bring her two large dogs, since its simply not permitted. Be sure that lights, weak A\C are well maintain and fix if needed before, during and after your stay. Maid is always included, we made an exception, we offered her a $1200 discounted on her stay also. Be sure that we always do our best and offer personal service to all our guests.