Hi Aaron, Thanks again for coming up and for your patience with the water situation. Just got the new pump in yesterday! I am trying to remember about the maps and instructions. I normally email out maps and instructions, including the access code several days before our renters come up. I'm trying to remember if this was a last minute rental, because I see that the maps, instructions and access codes for the lock box were sent to you at 2:48pm on Sept 29th, which is the day you arrived, so you probably never saw them. Either way, I appreciate any constructive criticism. I hope we get to see you again!