Scolding my 66-yr old father who you thought that time was merely a caretaker says a lot about your character. All the feedbacks that I received so far got praises on how accommodating my father was. Reading your comments about him makes me wonder how exactly you treated him that day. I did inform you that I will not be reachable as I need to bring my son to the hospital and left you with my dad’s phone number in case you have inquiries. I am sorry if I was not able to answer your calls, I just did what I had to that day. I think your perception about the place would be so much different if not for that 150Php parking fee and if only you secured important info like the unit number or contact person in the Philippines knowing that I am based in Singapore.
You claim that free parking was the only reason why you booked the place, I wish you asked me so I can confirm with the management and avoid all the misunderstandings. And for the record, I did explain to you that the management changed their policy on free parking and I came to know about it after your booking. I would have refunded the money if only I was able to go online immediately, but after you mocked my father, I thought it is not worth it. As per the carpet, it’s been raining in Tagaytay and it is inevitable that it got filthy. We pay for cleaners to ensure the place meets the standard after we received a feedback from one of the guests. If it’s still not enough, I’ll take it as something that still needs improvement.