LO MEJOR DEL ALOJAMIENTO
SecadoraEste es uno de los pocos alojamientos de la zona que cuenta con este servicio.
Beautiful Austro-Hungarian villa, entirely refurbished and equipped with every tiny detail for a splendid holiday on a footstep of the Adriatic sea. In a proximity of the Croatian islands and Istrian inland, famous for truffles and olive oil tours.
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Хозяин Helena не достойна, чтобы оставлять о ней хорошие отзывы: она сократила время пребывания сразу после оплаты, пришлось менять дату вылета на шесть человек с убытком 400 евро, который не был возмещен ничего не было сказано, что в квартире каждый день стоит запах жареной рыбы…
Respuesta de Helena:
As an AIRBNB and (Website hidden by Airbnb) host, for the last 5 years, I have never had such a bad experience, as with a family Demidov. They completely ruined my apartment, leaving the damage in the amount of approx. 1000 Euro. The deposit which they had paid at the check-in date, of 500 Euro, was not sufficient to cover the damage they made during their stay. Also, they made a reservation via airbnb on the 10th June 2017, for the price of 200 Euro per night, while the actual price cited in my calendar was 300 Euro / night for the peak season. In order to make a favor to them and a discount for their stay of 30 nights, I proposed the price of 235Euro/night, which Mr Demidov accepted in a written communication. I have entire correspondence between him and myself printed out, and I can forward it to airbnb service and assistance. Today, Mr Demidov owns me 986 Euro which he still didn't pay for his stay, and the deposit of 500 Euro can not be returned due to the severe damage which these guests performed in my apartment. The worst of all - MR DEMIDOV and his family placed dead fishes all around my apartment (I have photo documentation of this) on the weirdest places, like under the matress, inside of the drawers, inside of the washing machine, in the kitchen, under the sofa in living room. Also, they left full baby diapers everywhere, provoking a terrible smell in my property. Washing machine is completely ruined, and need to be replaced. The toilet is completely broken. I have proofs by a photo documentation and by a plumber's invoice on the day of their check-out. I'm ready to put a claim against them where ever this might be possible (since they live outside EU), and claim the damage of 1000 Euros plus 986 Euro still not paid for theit stay. I would never recommend this family to who ever it might be concerned as a future host among the airbnb community.
Agosto de 2017
Índice de respuesta: 33%
Tiempo de respuesta: en unos días o más
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