Accede al alojamiento directamente mediante la caja de seguridad para llaves.
2 huéspedes recientes opinan que este alojamiento estaba impecable.
Appartamento "Bellavista" tutto quello che puoi dsiderare per il tuo soggiorno sul nostro splendido Lago di Como
Secador de pelo
Lugares para dormir
1 cama queen size
1 sofá cama
Reglas de la casa
No adecuado para bebés (menores de 2 años)
No se admiten mascotas
No se admiten fiestas o eventos
Horario de llegada: de las 15:00 a las 19:00.
Salida antes de las 10:00
Llegada con acceso libre con candado
Please be aware there are pros and cons to this unit - view is great and it is spacious and relatively clean - during our stay the host was responsive - Apartment is NOT on the first floor as described by host. It is equivalent of the sixth floor. You have to climb a rocky pathwa…
The apartment was full of spiders. We killed approx. 20, did not manage to kill the remaining 10. There was a centipede in a kitchen sink and in the bedroom. The whole apartment was dusty and dirty, looked like nobody has cleaned it for a while. Moreover, there was a big hole abo…
Respuesta de Mariagiovanna:
Dear Karolina, We are sorry for your negative review but we are rather disappointed on it and we feel entitled to reply. First of all we are sure the apartment was perfectly clean as you can see from the reviews left by the other guests, the cleanliness is one of our strengths. The house is located on the slopes of an hill and is surrounded by green, it mean could happen to meet some small spiders, especially in the balcony area. About the refund you're asking: as specified on the ad and as Airbnb's cancellation policies, to be eligible for the refund of 50% of the unused night, it is necessary that the cancellation occurs before the beginning of the last night. If the cancellation occurred before the last day, Airbnb would automatically refund the unused night. As is known, all the transactions are mediated directly by Airbnb. Your cancellation was late, going beyond the refunds cancellation terms of Airbnb
septiembre de 2018
Índice de respuesta: 86%
Tiempo de respuesta: en menos de una hora
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