Mr. Jean-Yves, thank you for your review and good words for the villa! I only would like to correct your review in one thing..
We never advertised that the property is appropriate for the winter period. Actually this was the first enquiry and reservation we ever had for winter time in the last 6 years. It is well known that Crete is off season during winter and almost nothing is open especially in the villages. I thought that you were aware of all these already and it is not my responsibility to ask you why you want to come to Crete during winter time.
Finally I never told you that the pool is heated. If you search all our communications you will realise that I told you that the owner has plans to make the pool heated and it is possible that it might be ready until your reservation but I never guaranteed that there is already a heating system in the pool. Also the outdoor hot tub is working normally but you never tried it as you left very quickly after a couple of hours you arrived in the villa. You did not even tried to open the fireplace which is connected to heat the whole house.
In any case, we would love to have you back during summer time in the future in order for you to enjoy our villa, hospitality and the Cretan sun!!