The house does close, another thing is that you do not know how to close it. You raise the latch and it's already closed. I did not intend to do it, but seeing the amount of falsehoods that you dare to write, I have no choice but to say how obsessive, elaborate and twisted you are.
A month before your arrival (March 29) you started with your obsessions (transcribe one: ... so, will you stay there at the same time as my family?), you wrote when you had just answered by me that a space of the Villa was not rented because it had belongings of the owner and you with your "sickly" fantasy you wanted to show that I, the owner, was going to stay there a little less than to spy on them ?, Truly, just by thinking and showing that you are not but, of course, I did not hear the text: "Of course not, it's the first time in more than four years that someone asks me such a question."
The space you call "great room" is an old TV living area that will soon become a game room for normal guests, so since the rental began the Villa has never been at the service of guests and, as can be seen in the (Website hidden by Airbnb) website, it is not indicated that there is such a place. It is closed. The upper opening is for ventilation and is more than 2 meters 7 medium high, so that the privacy of the guests is not compromised at all, among other things because despite your own biased suggestion of mental treatment, there is NO ONE, because would have to tear down the wall to be able to enter
The Villa is announced as a whole Villa because it is a whole Villa, you do not have to look three feet for the cat, nor is it any contradiction. You did not try to cancel but you DID IT and when (Website hidden by Airbnb) told you that you would have charges for cancellation, then, as your pocket hurt or, in case of paying the cancellation charges you would not have any money to rent another villa (that you will know) , you threw yourself back and decided to keep the reservation canceling the CANCELLATION that you had already done. Of course I would not allow you to cancel without charges given the release time until the arrival date. But annoying me? Absolutely.
The villa is not spacious as you indicate, but it is great, more than 260 square meters on two levels and 400 meters of garden land. Two dining rooms, one outdoor, with barbecue, a room of 40 square meters, a living room of 18 square meters, a full kitchen with all the elements, including lavavijllas and microwave, a laundry with washing machine, dryer and utility room plus 3 bedrooms doubles with bathrooms and separate dressing rooms (4 full bathrooms). By the way, besides the closing of the house (in which I have lived 18 years without ever having had the slightest problem of robberies, assaults or any type of insecurity), the Villa has a perimeter of Concrete Fence with Columns, Chains and Castles of Work with more than 3 mtrs. of height and a double gate with two key locks plus two vertical locks and a horizontal third. Where did you get that the house does not close? Did you enter by jumping the fence with a pole?
I see that you also falsify the information of the location of the Villa, as you say ....
"that is not in the most convenient location of the Hotel Zone". It will be a coincidence or not, but the Villa is right between the Ritz Carlton Hotel and the Hotel Secrets the Vine, the most prestigious and qualified of all Cancun and is the only Villa (exclusive) that is right in the heart of the Hotel Zone , in the middle, in the Km. 14.500 of the 24 that it has of extension. Of course, you may think that the most convenient area is where the nightlife is, the noise, the decibels, the screams, the people who have drunk too much, where there is no Villa at all, the truth ... I would have thought that for some it is the most convenient area to locate a Luxury Villa like this one.
In the Villa the accommodation is for 6 people, I do not know where you get that is for many guests, and apparently you did not learn that every two days the Camarista Ingrid was entering the Villa to do the cleaning and replenishing the supplies, the shampoo, brochures, toilet paper included etc., how dare you say that you walked to the store to buy toilet paper, which, although what you expose was true !!!, with a simple call to my cell phone that appears on your page of (Website hidden by Airbnb) you would have answered in less than five minutes. !!!
Of course there is private parking, in front of the entrance gate to the villa and guarded by taxi drivers whom I have known for 20 years and for whom I respond to blind faith. That you had to move the protective cones of your parking place is not normal to be able to move the car, which was parked at Villa's door. What then comes to say that there was no private parking?
You did not find the Owner or talk to him because you did not want to. My cell phone was always at your disposal very clearly on your same page of the reservation of the Villa and when I gave you the welcome guiding you with photographs and indications from my own cell phone to get to the Villa from the airport, it was clear that my treatment was exquisite at all times. What you did was to shirk because you knew that I could refute each and every one of the falsehoods that you have dared to expose and that now, as cowardly people do, you try to make the reader believe that it was the owner who hid. But ... what kind of twisted and hypocritical person you has result to be!
If I came to know that you were going to launch all this kind of falsehoods and half-truths (the worst lies) handling the subject as a victim and not as what you are, I would have waived the cancellation fees as long as you had not stayed in This Villa that was my house for more than 18 years.