LO MEJOR DEL ALOJAMIENTO
Impecable9 huéspedes recientes opinan que este alojamiento estaba impecable.
Patrick tiene la categoría de SuperhostLos Superhosts son anfitriones con experiencia y valoraciones excelentes que se esfuerzan para que la estancia de sus huéspedes sea siempre perfecta.
Llegada autónomaRealiza la llegada fácilmente con la caja de seguridad para llaves.
Huge bright room with private entrance available in cozy Victorian house in East Rock, New Haven. 2 minutes away from SOM, Science Hill, Hillhouse, across the street from shuttle to Med School.
Zona para trabajar con notebooks
Lugares para dormir
1 cama matrimonial
Reglas de la casa
No adecuado o inseguro para niños (0-12 años)
No se admiten mascotas
No se admiten fiestas o eventos
La hora de llegada es a partir de las 17:00
Salida antes de las 10:00
Llegada con acceso libre con candado
Having previously lived in the area for a couple years, East Rock is a nice, quiet place for a short stay. Check-in was simple. The room itself has a quaint charm with large, open windows and a view of greenery which are lovely. I appreciated the water and glass that were waiting…
Respuesta de Patrick:
Kristine, I’m sorry you didn’t enjoy your stay with us :( We try very hard to have our guests feel comfortable, but we are not advertising a 5* star hotel for $35 a night, and entitled guests are never welcome in our home. We have an automated vacuum (his name is Herbie) so I’m confused as to how you found the floors “dusty/dirty/tons of hair.” Herbie is very offended. Also, I’m sorry you found our kitchen messy on the 4th of July - we were preparing for a barbecue outing. I would also like to point out that the kitchen is NOT part of the listing. We’re OK if you need to store something in the fridge, but unfortunately you are not renting out our entire home for $35 a night, and I don’t think it’s fair to be reviewed on how my kitchen, which is, again, NOT listed as an amenity, looked on our great nation’s Independence Day. There is a difference between leaving feedback, and being downright insulting. Your private notes say “Expensive for what it is.” I’d have gladly refunded you the whole $35 on the spot had you pointed any of this out to us then; the Omni, Marriot, or the Study downtown would have gladly taken your money. Although I’m pretty sure access to their kitchen isn’t part of offered amenities either. We’re exchanging a very modest bit of money for a service - to use our clean guest room and clean shared bathroom between 5PM to 10AM. Everything else, like all things in life, is extra. P.S. How did you manage to completely soil our snowy white towels?
Julio de 2018
Patrick’s place has a superb location if you’re looking to visit Yale’s campus or explore around New Haven. My brother and I stayed for only one night, but the space was really clean. It was somewhat challenging to figure out where you can park and where you can’t. We ended up …
Respuesta de Patrick:
Hi Carl, Thank you for staying with us and taking the time to review our place. Sorry you had issues checking in and finding parking. :( We had detailed check-in instructions (with pictures) posted on our airbnb page, as well as a detailed description of the parking situation (street parking only and where to park) - perhaps you missed them because you have to click “read more about the space” (and on mobile it’s even more of a pain to find all this info). Also, sorry it was so hot that day! Unlucky that it was the last day of June because starting July, we installed a window AC unit and updated our listing to include it in the amenities list. We try to be as transparent as possible with what's available onsite and I put every known issue on our listing page.
Julio de 2018
The room was a nice size and had a clean and comfy bed. It was a bit hot with no fan, so hot natured people beware. The actual apartment was not as clean as I expected. Overall had a decent experience.
Respuesta de Patrick:
Hi Kalyn, I’m sorry you didn’t find our apartment as clean as you would have liked :( We would have appreciated a quick feedback during your stay and the opportunity to rectify anything that was wrong on the spot, but alas, there’s nothing we can really do now… We try to keep everything clean in the shared bathroom and the guest room, but we might have missed something. Unfortunately the airbnb listing is just for those two rooms, so I’m not really sure what you mean by “the rest of the apartment”. I’m confused why you gave us 1 star for communication - looking back at our messages, either I or my co-host always responded right away. Our response rate, according to airbnb statistics is 100%, within an hour. We even went though the trouble of searching for your misplaced glasses everywhere as soon as you asked! Honestly, I’m not sure what I missed. I apologize if check-in was confusing. As you know, we have a lockbox, and there are detailed instructions (with pictures) posted online, and we make sure to tell the guests that in our greeting. Overall, given that you were here for only a few hours late evening to early morning and are under the impression that I didn’t respond to messages, perhaps you’re confusing us with a different airbnb??
Junio de 2018
Patrick es un SuperAnfitriónLos SuperAnfitriones tienen experiencia y muy buenas puntuaciones, se esfuerzan por que sus huéspedes disfruten de estancias inolvidables.
Índice de respuesta: 100%
Tiempo de respuesta: en menos de una hora
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