Thank your comment, first of I sent you an email ahead of time regarding check-in and check-out a week ahead before your arrival. Also, all pieces of information are available in Airbnb. As for your medium of communication Watts up is new to me since my communication is Viber and local cell phone number, in which it will need me to open my laptop before I see your message. Although as per your request we immediately respond to you. So moving forward we do now add Wattsup to cater to the client like yourself.
You obviously got the unit tidy and fresh smell, in keeping it clean while staying is your responsibilities but then again we do clean it as per request. In your case, you did not ask for it.
We also found out that you did SMOKE inside the unit which is we do have a NO SMOKING policy, in fact, this caused us to have an extra cost to send the curtains to laundry due to its smells.
I believe you're expecting HOTEL services and more attention to your personal needs. And for not following the house rules, we also do not recommend her.