Hello, We are quite surprised at your overall comment. However, we take this into account.
We are newbies at Airbnb, and we realize that the deposit no longer needs to be requested, even if it was indicated in our conditions. Your comments are therefore important to improve the service. It is an apartment building. I apologize personally for the "staff", I would rather have welcomed you myself, but we granted you check in earlier than allowed under our conditions. Check in at 8hrs, instead of 2pm. For the consumption, it is true that it pays, but again, it is indicated on our conditions, and you do not have to consume them. I hope to see you next time :) Angelique