Thank you for taking the time to leave a review. As you have said this apartment is much larger than average for the city and certainly great value for money compared to what you'd pay in a hotel.
Most of our guests appreciate the extra mile we go to provide a variety of welcome items like tea and coffee, butter, milk and biscuits, plus any other extras like the bottle of wine we left for you for your stay; sorry that you didn't feel it useful.
This property is newly acquired and the previous owner still has mail delivered to the property. Whilst an unnecessary addition to a review, we unfortunately cannot control what comes from the postman.
I am sure that the fact that you asked us to stay for another month and we weren't able to host you has in no way affected your decision to leave us the type of review you did, but fortunately every other guest who has stayed with us has found The Penthouse to be an excellent experience. I hope wherever you've moved on to instead is just lovely!