Dear Harm, thank you for your reply. The idea is that people leave the appartment like you did, so clean and neat in order to enable new visitors to enter a clean appartment. I choose for this concept in order to avoid cleaning costs which allows guestst to spend that money to nice things e.g. food or trips. Unfortunatly some people do not have the decency to act according to this idea and leave the appartment with e.g. cigarette rests all over the place and some (frozen) food like e.g. a pizza or something like that in the fridge.
I do agree with you that the appartment can not compete with Hyatt or Sheraton standards but the general picture which you draw is really a bit too negative to me, specially in relation to the rental fee. The stairs are just fine. The matresses and beds are simple but fine.
People who go for the scenery, the beauty of the alps and want to stay in a warm and cosy appartment and respect the fact that it is not all about caviar and champagne in life: you are MORE than welcome. To people who want to sit first class but who are only prepared to pay a dime, people who prefer to complain rather than just amuse themselves and have fun: PLEASE look furter.