Respuesta de Phil:
Well, where to begin? I suspected this guest might be a problem when I had to reach out to him 3 times the day before his visit to provide him with his arrival information. You would think since he was paid up, he'd make himself available for that info. Instead, I took it on myself to keep chasing him down so he had a smooth arrival. He then nit picked my document for his 3 day visit. You'd have thought he was buying a house, not spending 3 nights in a rented condo. Then, for all of his attention to detail, when a severe storm knocked out wifi temporarily, he is emailing me on a Sunday. All of my guests are provided with my local management contact info before their visit and are instructed to contact them for any issues in the unit. This is why I spend the money for the service, because things happen and I like my guests to have access to immediate locally provided assistance. Then he complains that I'm not available on email on Sunday at 1 pm. As for the building, it is being closed down after Labor Day for renovation and will not be open again until Spring 2018. We will also be updating our unit during that time. Final comment about the club across the street, I did not realize it was there at first because it is not obvious to passers-by. If you are looking for this, (hmmm...), you will find it, but an attempt to make it sound as if the area is seedy is a gross misrepresentation at best and a complete lie at worst. The overwhelming majority of my guests are families with children and yet the only comment I've ever had about this is from a grown man with adult children...I suspect the guest is still upset that didn't see his 1 pm Sunday email and is looking for whatever he can to discredit my unit...his shame, not mine.