LO MEJOR DEL ALOJAMIENTO
JacuzziEste es uno de los pocos alojamientos de la zona que cuenta con este servicio.
Ubicación fantásticaUn 95 % de los huéspedes que se han hospedado aquí recientemente ha valorado la ubicación de este alojamiento con 5 estrellas.
This lovely and modern two bedroom apartment is one of the best deals that Kiev has to offer. Located directly next to Independence Square, the apartment has 2 bedrooms, Jacuzzi and amazing outdoor patio. Absolutely wonderful place to call home!
Zona para trabajar con notebooks
Secador de pelo
Lugares para dormir
1 cama king size
1 cama king size
1 sofá cama
Reglas de la casa
La hora de llegada es a partir de las 13:00
Salida antes de las 12:00
This was overall not a good experience.. This is not a Lux Jacuzzi apt.. The location is fantastic and it’s a cool place. To begin with… the apartment was not ready at 13:00.. and the Kievapts management didn’t care to tell us.. They didn’t have the apt ready until 15:00 . …
Respuesta de Arnold:
Thank you for your review. We appreciate good and bad reviews as they help us improve our services. I did want to state just a few things. Firstly, we like Bill as a person and he stayed with us a few times before, however, this time it wasn't a positive experience. It stemmed firstly from the fact that he wanted to cancel his stay and not abide by rules set by Airbnb. In fact, he stated it in an ultimatum kind of a way. After strong desire to cancel about a month before arrival, he did show up and yes indeed we did screw up slightly with not having the apartment ready by 1pm because the apartment was left extra dirty and maid simply couldn't have it finished in time. We did compensate Bill for this with late checkout (same time as checked in) so I don't think this should be a major issue. Jacuzzi indeed does work, simply the water has to be filled about jet bubble levels. As for the bathroom blind - Bill probably is right and we will have it replaced. The balcony / patio is indeed quite unique, it does have patio furniture - and to the very right side of it there is small amount of cleaning supplies - not sure how this runs anything as you are able to use the patio area to full degree (cleaning supplies takes up about 2% of overall space). Furthermore, none of the other guests ever complained about it. As for the bathroom holder thing - we will look into this along with other items such as hanging boards on the walls - and remedy all of it if in fact there are issues. However, what I would ask in the future is that Bill simply inform us about any issue when he checks in and we will repair anything instantly (not to inconvenience him as we can repair any item at a time that's convenient for him). Finally, I want to highlight that our other clients that stay at this apartment love it and request it over and over again so I just think many issues that Bill mentions are at the very least - exaggerated. Either way, I will be happy to see him as a guest in the future and will certainly do my best to leave him satisfied this time around.
noviembre de 2016
We are a leading apartment rental agency specializing in short and long term rentals - staffed with a team of professionals based in Kiev and Odessa Ukraine. We own and manage 108 exclusive, high quality apartments located in Kiev and Odessa Ukraine. We also provide full range …
Idiomas: English, Русский, Українська
Índice de respuesta: 100%
Tiempo de respuesta: en menos de una hora
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