The location (central London), seconds away from the Leicester Square tube stop was ideal for tourists like us. Almost too many restaurants nearby and lots of London sights also nearby. Covent Garden and SoHo all within walking distance not to mention a multitude of theaters all nearby. We walked to Trafalgar Square, the London Eye, and British Museum, all that and the WiFi works.
I wished the flat was a bit bigger and the 2nd bed wasn't a sofa bed but other than that it was ideal. We found the combined washer/dryer a bit complicated to use at first but after that it was a breeze to use.