Hi Erodia, thank you for your review.
we have never received 1 star, especially considering that you did not actually stay with us.
i also would leave 1 star if i could for you and here is why.
i tried to communicate with you but i did not receive answer from you.
i was very surprised when you arrived, to see you with an elderly in his 70s+ man, who could hardly walk. I am very concerned when people in this age and a huge age difference, probably about 35 years of age between you come to a place to stay for 14 dollars a night? i think if your partner should have taken you to the hotel where there is total privacy. i think it is sad if at this age you try to stay in a surfers place, simple and open and fun with other people; for the purposes of the cheap price. our place is fun and versatile, with a beautiful pool, garden, zip line, barbecue, and more.
There is always a difference, if you look for all comforts and expect to find all for 14 dollars per night, i would like to have it all too! :)
so, advice for future, please communicate and do not expect all comforts for a minimum price. Definitely i would not advise people in the older age with walking problems to stay on the second floor.
i am also disappointed and actually sad as in the 4 years since we have done AirBnb you must have been the most unfit people for our place for these reasons. But nothing is a problem with communication.
be safe and have fun!