Respuesta de Mario:
I appreciate your valuation but everything you say is not true. They were informed at all times of how to get to the apartment, also believe that your train came to the station of Atocha and did not know that arrived in Chamartin and indicate that this station was further away and tells you the easiest way to get by metro To my house, because the other way was making combinations in stations and was going to be more complicated just for a station. The option of flooded to the floor is the easiest and comfortable that habia.Te send capture of the map of the area of my house because you did not find it in (SENSITIVE CONTENTS HIDDEN) maps. I have answered messages until 2 in the morning of the days prior to your arrival, are all the messages saved and even the Wahtsapp. You asked if you could enter the apartment as soon as you arrived in Madrid and I told you that you could not because there were people staying and leaving after 11 am. Finally I told you that you could even come in from 10:30 am to leave the bags, so what you say is all lies. So, you say I did not go out to open the door? Because in the messages I sent you was all the address and I even indicated that the door phone had to touch the portal, and you did not understand what I was saying, you asked me if you had to call me by phone. Those who did not know anything were you. At all times I was helpful and kind to you and I was hanging on at all times until you got to the apartment. I would say more things but I think it is fine, you have only booked 1 night for a small price, I think you demand more than you give, it is not my fault you come with 20 huge suitcases, I do not offer suitcases nor to raise or lower them By the stairs of the building, less when you have not been grateful and indeed the room you have left of pain, all dirty and long hairs everywhere. The truth the experience with you has been disastrous, I recognize it. That it is stated that on my part you are informed at all times of how to get to the apartment, I think you should be more grateful and do not put comments that are not real.