El apartamento en Milano posee 2 dormitorio(s) y capacidad para 6 personas.
Alojamiento de 62 m² amueblado con gusto y moderno.
Está ubicado en una zona ideal para familias y dentro de una urbanización.
Lugares para dormir
1 cama queen size
1 sofá cama
Reglas de la casa
No se admiten fiestas o eventos
La hora de llegada es a partir de las 15:00
Salida antes de las 10:00
We have problem with contact with the owner, they send us another number on email 2 weeks before our arrival, thats true, but I wasn’t write in email that it’s another number than this on airnbn to contact with us or something like that. So when I arrived to the aiport woman call…
Respuesta de Affittimoderni:
Good morning Ms Ania, We remid you again the facts: 1. A week (not two) before you arrival, we sent to your Aibnb address - and also to your personal address - an email with all the information for the check-in (apartment's address, possible extra costs, Mr Franco's number, instructions....). In this mail, we had invited you to inform Mr Franco, our collegue on site, about your time of arrival. However, we had never got any information from you about it. Mr Franco has never received any message from you, neither. 2. On 18th April, the day of your arrival, we tried many times to contact you by the phone, but we never succedeed to reach you (maybe you were in the air and did not received calls). However, at 19:15 - please consider that our office is over after 19:00 and that our check-in is usually from 3 pm to 7 pm, as written on Arbnb advertisement - we finally spoke to you on the phone. You advised us that you would arrive at about 22. We said to you that we would tell it to Mr Franco, but we also asked to you to inform him 30 minutes before arriving. You could easily find it in the mail we had sent to you a week before. 3. That night Mr Franco never received a message from you, despite our instructions. He would have readily arrived, although it was night, to check you in the (Website hidden by Airbnb) , he could call too. But he waited for your massage for long, just to midnight! 4. In the next morning you got in touch with Mr Franco, and that's the proof that you had his number. Why didn't you call him the night before, as we had recommended you? We are very sorry that you slept in the hallway, and we undestand the inconvenience suffered. Neverthless, we do not take any responsibility fot that. Our behaviour was proper, and also the Airbnb operator we spoke to proved us right. You had got any information to prevent all this. You were told exactly what to do - even a week before - but you did not follow our instructions. We also point out that, because of your neglicence, the condos complained to us about the noise and the disconfort. Kind regard AFFITTIMODERNI
Abril de 2018
Affitti moderni si propone come solido appoggio per la scelta della tua casa in affitto, al mare o in montagna, per alcuni giorni, settimane, mesi, o semplicemente per il tempo che ti serve. Grazie alla vasta scelta di immobili, potrai vivere come vuoi e in estrema libertà le …
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