Hello Beatrice and partner ,, well I so wish that you had brought this up when here you seemed so happy with everything iM not a mind reader although, usually I feel a guests discomfort Ive been at this business fora long time .. and usually I get the vibe but not from you at all .. so first thing! the room -yes you are right ,, here on the islands you would not believe how understaffed it is for cleaning everyone is maxed out ..and no other person available often and so its me!!! yes i was cleaning on arrival .. is it such an inconvenience to sit on the deck in the main part of the house for 15 minutes .. ? I guess check in should be changed to 3 .. good idea , thanks great help there... I went back to the history ,and I told you that "the cottage was not available ,,and I wrote to you that compensation would be in the way of the breakfast you did not mention this .. so sorry for any miscommunication on your part .. send me your address and i will send you a check .. please go back to read your history you said that you did not want to be moved so I put you into the seadrift room so that you did not move!!... sorry ,, the room was not unkempt ! . im not sure what this meant ?was there a spider web,, this is beach house - spiders make webs everyday ..I do not! poison them - often this is a complaint if you do not like spiders stay away from the beach..notice very few mosquitoes . was there dust under the bed sorry !! I do have a very out in the open telephone / land line located in the main space open to all ,this is the old fashioned way for people here on the islands to call out ,, it is there for any ones use .. when im away my cell phone does work .. communication was not here? .. you had me fooled .. And yes my beautiful little granddaughter was here under no circumstances will i compromise the time- when she is here .. my only one and well ...when in Africa I do not get to see her .. welcome to heron house .