Thanks for your feedback Micheal!
The jacuzzi will not be connected until there's water from the main, I am sorry I did not get to tell you,that it's not a part of the package...I will now include that in the amenities section.
Naturally warm water is available during the day ,as the sun heats the water in the tanks...of that, you should have been told ,again my apologies.
The oven was working, it's a pity you did not text me about the situation while you were there, or bring it to the attention of Rodger.
As for the bugs in the jacuzzi , it's the country-side. We are in the forest,where bugs are a feature. I am sorry you did not bring this to Rogers attention,he would have gladly removed the bugs for you, and showed you how to turn the stereo on.
As to the keys ,it was your choice to pick them up,as you were in Kingston,and we appreciated your doing so...barring that,it would have been our pleasure to take the keys to you.
It is more convenient to leave the keys with our neighbour who is closer to the main road.
The keys for the cottage is not kept by our caretaker,and is not included in his duties.
Thanks for pointing out the glitches,which I will correct.
Again, I will include the disconnected jacuzzi in our amenities section,and explain the availability of sun-warmed water, the incidence of a few bugs, and a friendly lizard or two.
Thanks again for your constructive comments.
Enjoy the rest of your trip.