New hostel with a touch of modern, industrial and nordic design. We offer towels, linens, pillows, blankets, breakfast, drinking water, tea and coffee, laundry and high-speed wifi for FREE.
We are 15mins drive away from Kota Kinabalu International Airport, Gaya Street, Jesselton Point, Waterfront Seafood Night Market, Bistros & Bars, Signal Hill Observatory Tower; and merely a foot walk away from Imago Shopping Mall, convenient stores, restaurants, Anjung Senja Night Market and tour centres.
Thank you for choosing to stay with us at FALOE HOSTEL. Below are hostel policies and procedures. As our hostel guests, by booking a reservation with us, you are agreeing to abide by our hostel policies and procedures. The hostel reserves all rights to refuse service to any guests of the hostel who do not follow or comply with hostel policies.
All hostel room reservations have a 24-hour cancellation policy unless otherwise noted. Any changes on packages or rates to your reservation must be done 24 hours prior to your arrival date. Reservations that are not canceled within 24 hours are subject to a charge of one night's stay plus tax. Cancellations must be received by us at least 24 hours before the arrival time (check your reservation for the arrival time).
Check-in time is any time after 3 PM. You will be required to present a valid form of identification. Faloe Hostel will make every effort to honor special requests, such as a specific room or bed, upon your arrival. However, this request is subjected to availability.
Our reception runs 24-hour. However, do keep us posted by email or call if you would like to change your arrival time. It is important that we are kept aware of any changes to your reservation.
Early check-in is subjected to availability. You may check with us at the front desk. You may utilize the common areas of the hostel until your bed is ready. Or you may drop your luggage at the hostel and return to the hostel when your bed is ready.
Check-out time is 11 AM. For the comfort of next guest, you are required to check-out from your bed by 11 AM.
If you require late check-out, please check with us at the front desk before 10am on the same day of departure. We will do our best to accommodate your request. Do note that it is subjected to availability and a charge may be applied.
A deposit of RM20 per person is required and will be returned to you on your departure date. Deposit must be paid by cash only upon check-in.
Smoking is prohibited in all public areas of the hostel and in all rooms. Smoking is allowed in designated “smoking” areas of the hostel.
We have zero tolerance policy on drug abuse. Any guest found committing drug abuse will be handed over to local law enforcement authority.
Guest age 16 years or younger shall be required to check in with a parent or legal guardian.
If you choose to take advantage of any promotions offered through the hostel, please follow all restrictions associated with each offer. Management reserves the right to change or cancel all promotions.
NO IN-ROOM PARTY POLICY
Faloe Hostel enforces a NO IN-ROOM PARTY POLICY to ensure we can protect the hostel and our guests at all times. In the event of a disturbance one warning will be given to reduce noise. If this warning is not followed, the guest will forfeit all fees and must leave the hostel immediately(URL HIDDEN)
In the event that a hostel guest causes any type of damage to the property, guest will be charged for the entire cost of repair. In the event that the guest negligently or intentionally causes damage to any machine or appliance available for guest use and for guest enjoyment throughout the duration of his/her stay (ie. Washing machine, dryer, hair-dryer, refrigerator, oven, stove, television, etc.), the complete cost of repair – parts and labor – or the price of the entire machine, in the event that it is rendered irreparable, will be charged to the guest. In the event that a guest acts in an unacceptable or inappropriate manner or is incapable of peaceful coexistence with other guests or is the cause of complaints from other guests or neighbours, the establishment reserves the right to evict the offending guest, without refund or reimbursement of any kind. We do not assume any responsibility for loss, theft or damage of guest property.
CIRCUMSTANCES BEYOND OUR CONTROL
Except where otherwise expressly stated in these conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations to you is prevented or affected by or you otherwise suffer any damage or loss as a result of “force majeure”. In these Booking Conditions, “force majeure” means any event which we or the Supplier in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.
Cancela hasta 24 horas antes de tu viaje y recibe un reembolso completo. Cancela en las 24 horas previas a tu viaje y no se te reembolsará la primera noche.
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Ryan and Sarah will be at the hostel at daytime and are happy to help you to plan your activities, help you find a doctor or anything else you need! We also like to cook together, just let us know and we will arrange a dinner at the hostel!