Respuesta de Zod:
Thanks for your review and for staying with us! It was lovely to meet you both. We just wanted to answer some of your points.
Firstly the dogs are not stray, they are all taken care of by the community and they are treated as pets. Each dog has a person responsible for them. They are given all the care they need, including making sure they are healthy and don't cause any nuisance to guests. This work is supported by a dogs charity on the island to make sure they are well taken care of.
I'm sorry to hear you were not shown around the common areas on check in, we normally do this and will make sure this is always done in future. We apologise for this.
We are surprised to hear your comments about the beach. Many guests comment on how quiet the beach is in comparison with the busier beaches on the rest of Koh Chang. The 'resorts' aren't really big resorts, they are bungalows on the beach. There is plenty of space on the beach to relax without staying at one of the bungalows on the beach.
Regarding the water, this is a sandy beach and sometimes the sand will be stirred up so you cannot see the bottom. However in general it is clear, as many of our guests have commented.
Thanks again and hope you enjoy your time in Thailand!