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Surfers Paradise whole floor Penthouse

Surfers Paradise whole floor Penthouse

11 huéspedes
4 dormitorios
7 camas
3 baños
11 huéspedes
4 dormitorios
7 camas
3 baños

Stunning Top Floor Penthouse in Surfers Paradise

Servicios
Ascensor
Wifi
Estacionamiento gratuito en los alrededores
Cocina
Gimnasio
Aire acondicionado
Lugares para dormir
Dormitorio 1
1 cama tamaño king
Dormitorio 2
2 camas individuales
Dormitorio 3
2 camas individuales
Dormitorio 4
2 camas individuales
Zonas comunes
1 sofá cama
Reglas de la casa
Prohibido fumar
No se admiten mascotas
No se admiten fiestas o eventos
La hora de llegada es a partir de las 14:00
Salida antes de las 10:00
Cancelaciones
Accesibilidad
Ascensor

2 evaluaciones

Perfil de usuario de Chris
Enero de 2017
Had some slight issues but fully resolved quickly

Perfil de usuario de Vanessa
Enero de 2017
On arrival the fridge was not clean, we had to remove shelves & clean. The rubbish bin under the sink was not emptied. None of the fixed air conditioners were working, there were portable air conditioners that took up space in the already very small room & we could not open be…
Perfil de usuario de Danny
Respuesta de Danny:
Hi Vanessa, I would firstly like to thank you for taking the time to leave us your feedback in regards to your stay. I am always looking for ways to improve my offering, and send my dearest apologies that you did not feel as though the apartment was up to standards. I cater to hundreds of guests each year and always endeavour to go above and beyond for everyone who stays in my properties. We always plead with our guests to let us know of any issues throughout the stay, as we have two hosts who work all weekend and a handyman and cleaners that are available to rectify any issues whilst you are still there. I believe we did send the handyman up to the apartment during your stay, and on your request he boarded up the windows so the cold air wouldn't escape. As for the cleanliness of the fridge, this is not our usual standard and I have taken further action with my cleaning company. Once again I do wish this was bought to our attention whilst you were staying with us as I simply would have organised for the cleaners to go back and re-clean anything that wasn't up to your standards. This is the same for the cutlery and plate issue, being in holiday letting you can understand that things are broken/stolen throughout stays, and if we knew you were short with appliances and utensils it would have been no issue at all to drop you off some more. In my last message to you, I did also offer you a discounted return stay so we can show you our usual standard and hopefully win you back over. I hope you get the chance to take me up on that offer as I can ensure you, you will have a different opinion of my properties and the service I offer. Please feel free to contact me directly and thank you again for your feedback, Kind Regards, Danny
Enero de 2017

Este anfitrión tiene 152 evaluaciones por otras propiedades.

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Hospedado por Danny

Nueva Gales del Sur, AustraliaSe registró en Abril 2014
Perfil de usuario de Danny
154 evaluaciones
Verificado
I love my city and my country. Surfers Paradise is such a great place to visit and a better place to live:)! What a place where the average temperature is 23. sun, sea and theme parks Gold Coast has it all and more - so why not come and see for yourself and find your own piece …
Índice de respuesta: 46%
Tiempo de respuesta: en unos días o más
Comunícate siempre a través de AirbnbPara que tus pagos estén protegidos, nunca transfieras dinero ni te comuniques desde afuera de la página o la aplicación de Airbnb.

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