1) I verified from the video surveillance system that the time between the delivery of your passports and their return to you has been exactly 15 minutes and not the 30 as you argued. This is due to a problem that the computer could not capture the pics from my scanner. Usually this time is only 5 minutes. Was your fear of sequestering your passports? And to do what?
2) As I have written in every reservation website I do not have room with surveillance or with the ability to leave luggage. Simply this is NOT expected. Each one can choose for another destination.
3) As written in each booking website, the only present bathroom is shared. Each one can choose for another destination. Certainly the intelligence and education that does not belong to you allows you to consider occupying of the only one bathroom from 9.10 to 9.45 in the morning before your check-out, though other people may also need to use it.
4) As written on each booking website, check-in is from 6pm to 11pm. Yesterday afternoon guests arrived at 2.30pm and i made accomodate them because I was present in the site. My availability is however in the range from 6pm to 22pm, but people also arrived at 0.30am and I did get it at no extra charge.
5) As stated in each booking website check-out is at 10am. We can not afford to keep people in the structure that even just walking can dirty on the cleanings just made for the new guests.
6) If my wife had not insisted from 9,50AM you should never go out at 10,10AM by continuing in your behavior that does not take account of the rules you knew from before you booked and that we were remembered to you on your arrival .
7) Compared to your private message, "No one needs 8 hours to clean the rooms." I remember to you that you can not afford to judge how I spend my time in my life and family. I already see how you are spending your time without any kind intelligence and respect for the rules.
8) Please keep away you from me as i’m alive.