Apartamento totalmente equipado en el Eixample con 2 habitaciones y un baño. Esta muy próximo a la Sagrada Familia y tiene 2 lineas de metro al lado, es ideal para una pareja o 2 parejas. Dispone de internet WIFI gratis y TV satélite.
Televisión por cable
Zona para trabajar con notebooks
Lugares para dormir
1 cama matrimonial
2 camas individuales
Reglas de la casa
No se admiten mascotas
No se admiten fiestas o eventos
La hora de llegada es a partir de las 14:00
Salida antes de las 10:00
Llegada con acceso libre con teclado
Definitely bad experience. I would never rent from Frederic again. Maybe he is a nice guy? He seemed so at first, but then he started hassling us for extra money and extra information during our very limited time in Barcelona; going so far as to enter the apartment when we wer…
Respuesta de Frédéric:
I am absolutely astonished by this review. First of all, I never even met this guest in person. He left without paying the tourist tax and didn't provide me with his passport identification as he is obligated to do by Spanish law. As he had indicated he would be arriving very late (2 o´clock in the morning), as a favor and at no extra cost, I left him the keys in a letter box where he could pick them up himself and enter the apartment without having to come into the office to check in first. He didn't show up to my office the day after his arrival as agreed or come by at any point during his entire stay. He didn't even bother to come to the office to check-out either. So as to give a clear explanation to anyone reading this review, I will try to give more context to the 2 main points this guest is complaining about: Extra money. When this guest claims that he was asked for "extra money" he is referring to the fact that I requested him to pay the tourist tax, which came to 7.44€ per person in his case. It’s a legal obligation for me to collect this tax for the city of Barcelona. It is clearly stated in description of the apartment on the Airbnb website that this tax will be collected separately upon arrival and we also specify this in the booking confirmation once a reservation has been made. I guess he didn’t take the time to read the information we try and provide in order to avoid this exact misunderstanding with a guest. Violation of his privacy and security. As he never showed up at my office, the day before his departure I sent him a message through the Airbnb messaging system asking him to come in to pay the tax and give us his passport information. When I got no response, and knowing he was leaving the next day, I had no other option than to leave him a note in the apartment telling him that he still needed to pay the tax and show his passport identification. I am completely flabbergasted by the fact that sending a message and leaving a note in the apartment are things that a guest would consider harassment and a violation of privacy. I was simply trying to make an honest effort to fulfill my legal obligations. It’s also a great pity that, due to this guest's behavior, in order to avoid any kind of a similar incident occurring in the future I will not be able to allow anyone a late check-in without prior registration. So this person careless behavior is also harming the whole Airbnb community at the same time. Fortunately, as a SuperHost, this has been my first and only bad experience up until now with an Airbnb guest after having received nearly 1000 guests to date. I am a still happy to be a member of the Airbnb community and, despite this really bad experience, would be pleased continue to host guests from all over the world in the future. I'm sure I will be able to provide a pleasant stay and delightful experience as the other 350+ very positive reviews in my profile will attest to. At least the guest mentioned that he liked the apartment. I can only imagine what he would have written if he hadn't! Frédéric
Octubre de 2017
Frédéric es un SuperAnfitriónLos SuperAnfitriones tienen experiencia y muy buenas puntuaciones, se esfuerzan por que sus huéspedes disfruten de estancias inolvidables.
Apasionado de los viajes y enamorado de los viajes de aventura. Australia y el pacifico en general son mis destinos favoritos. En europa, los pirineos y menorca son mis 2 joyas, my best "kept secrets" como dirian los ingleses. Tambien practico el senderimo con asiduidad.
Idiomas: English, Español, Français
Índice de respuesta: 100%
Tiempo de respuesta: en menos de una hora
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