Mark, your comments are unjustified and neither reflect the service and facility you received nor the treatment and interaction received by you. As I have accurately advertised in the listing, this is my home and I do live there when I don't rent it out. From the very first message, I could tell that you were a very difficult and extremely high-maintenance guest but you seemed decent enough so I overlooked that. Knowing what I know now, and in 20/20 hindsight, I am not sure I would have had you as a guest in my home. I went out of my way to accommodate your requests and you kept treating me like I was your personal assistant. I am not going to get into tattle tales but I would caution any female hosts to be on guard with you. Your attitude towards me, as a woman, was not of this century. Worst of all, I was appalled when upon arrival you asked me "where is your wine because the other lady in Toronto that you usually rent from ALWAYS has wine in the fridge chilled for you so you can consume it upon your arrival" and you could not understand why I would not. I have never advertised free chilled wine for any bookings; this is quite absurd and you demanding and insisting on free alcohol was appalling. I accommodated a free late check-out, along with an extra set of keys for your wife, which you did not appreciate, and when I got home my place had a very funky smell that took DAYS to remove, not to mention that my condo was left dirty. This is very inconsiderate and for this alone, I would never have you as a guest in my home again. My condo is very beautifully decorated. In fact, many other guests have complimented me on the decor and as for closet space, you could have used the front closet, which is for guests to use as necessary, therefore, there is nothing to update. Overall, you were far from an "ideal" guest and with respect, you have the incorrect impression that because you are 'paying' you are entitled to having unrealistic and unreasonable requests, and to push your way around which sets up an impossible situation for both the guest and the host. At this point, I would not recommend you as a guest for anyone and I find your critique to be mean spirited and not based on fact or reality.